How to Add a WhatsApp Chat Widget to Your Draftly Website

For Indian businesses, a WhatsApp widget often outperforms traditional live chat by 3-5x in engagement.

Method 1 — Draftly Built-In

• In the editor, type 'Add a WhatsApp chat button'
• Enter your WhatsApp business number
• Set a pre-filled message (optional): 'Hi, I found your website and wanted to enquire about...'
• Position: fixed bottom-right (standard and expected)

Method 2 — Custom HTML

For more control:
```html
style="position:fixed;bottom:20px;right:20px;z-index:999;">


```

Method 3 — Tidio or Elfsight

For a more polished widget with opening hours display, pre-chat message preview, and offline behaviour, Elfsight's WhatsApp Chat widget works well via embed.

Pre-Filled Message Strategy

A pre-filled message dramatically increases message completion rate:

• 'Hi, I saw your website and want to know more about [service]'


• 'Hello, I'd like a quote for [product]'


• Keep it under 100 characters

Business Hours Display

Show when you're available. 'Usually replies within 2 hours (Mon-Sat, 9am-7pm)' sets expectations and reduces frustration.